You may return an item for a full refund or replacement. Follow the steps below to ensure that your return is processed in a timely manner.
RETURNS
I f you would like to return a product and receive a Replacement, email our replacement support department at info@bio-solv.net and request a Return Merchandise Authorisation Number (RMA#) for the return. Please remember to include the following with your message:
-Your
full name
-Order invoice number
-Product(s) you would like replaced
-'Replacement Request' as the email subject line
The replacement
product
will be sent out to you immediately so you wont have to wait. All return instructions
will be provided by our support team.
Only returns with a valid RMA # will be accepted.
To return a product for a Full Refund, please email info@bio-solv.net
and obtain a Return Merchandise Authorisation Number (RMA#) for a return on
the products and full refund of your order. Please include:
-Your
full name
-Order invoice number
-Product you would like to return for a full refund
-'Refund Request" as the subject line
Only returns with a valid
RMA # will be accepted for a full refund.
We appreciate your loyalty and your business and we look forward to serving
you and your friends in the future.
Our Return
Address:
Le
Barrot
Cambes
47350 Seyches
Lot et Garonne
France
