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What is a septic tank?
A septic tank is a natural environment where the waste generated by a family is stored and gradually broken down into small compounds prior to being released into the soakaways

How does this work?
Every septic tank must have a bacterial activity to operate properly. The bacteria present in the septic tank gradually transform the waste into harmless biodegradable paste composed of water and carbon monoxide, that will gradually disappear in the soakaways

If that is the case, why do I need to use your products?
Modern day living generates far more waste than in previous generations and as a result, household septic tanks are barely big enough to cope with the waste. This is compounded by the vast array of products such as washing machines and dishwasher powder, detergent, bleach, shampoos and conditioner. Add a large quantity of hot water and you have unconsciously created a lethal cocktail made of chemical and non-degradable waste. Once this cocktail is in your drains septic tanks and fat traps, the bacterial life will disappear or will not be sufficient to deal with the level of waste arriving in the tank, non-degradable waste will build-up and solidify, creating blockages, whilst organic waste will build up and rot, generating gases and foul odours. Expensive pump out and pluming work will not resolve the situation, for as long as the bacterial activity in your system is insufficient or inexistent the problems will keep recurring.

Why does the product need to be used constantly?
Our product range is biodegradable that is to say; it will decompose naturally, without creating any waste, unlike synthetic chemical base alternatives. Regular quantity of the product needs to travel through the system to enable optimum performance at all time.


How much of your product do I need to use each year?

The average family of three produces about seven cubic meters of sewage in about three weeks. The average quantity of product required is 2 litres per year. Product consumption varies depending on the septic tank size in relation to the number of people using it.


Do I need to store this product in a special place or can it be kept with my other detergents?

Bio-Solv products are stable and do not contain any synthetic chemicals. They can be stored with all your other household cleaning product, temperature range 15 to 45o C, avoid very high and very low temperature. We strongly advise that if you are using detergents not to dispose of them in any pipes or drains leading to your septic tank and fat trap.

 

Can I ask for information related to a specific application?
You can, we will provide a response to all messages left on our web site, emails or letters we receive.

My system is working well do I need to do anything?
Our answer is, keep using your system in the way you are. Your system is obviously large enough to deal with level of waste you are producing. You are evidently not using too much detergents and hot water. Check your system regularly to avoid any potential problem. Should any problem develop apply our product immediately to restore the natural balance in your system.

How secure are Bio-Solv transactions?
Bio-Solv is committed to utilising the best commercially available technology and procedures to protect the security of your online transactions. Bio-Solv uses the recognised internet payment method PayPal. The security of your information, transactions, and money is the core of our business and our top priority at Bio-Solv. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.

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