

What
is a septic tank?
A septic tank is a natural environment where the waste generated by a family
is stored and gradually broken down into small compounds prior to being released
into the soakaways
How
does this work?
Every septic tank must have a bacterial activity to operate properly. The
bacteria present in the septic tank gradually transform the waste into harmless
biodegradable paste composed of water and carbon monoxide, that will gradually
disappear in the soakaways
If
that is the case, why do I need to use your products?
Modern day living generates far more waste than in previous generations and
as a result, household septic tanks are barely big enough to cope with the
waste. This is compounded by the vast array of products such as washing machines
and dishwasher powder, detergent, bleach, shampoos and conditioner. Add a
large quantity of hot water and you have unconsciously created a lethal cocktail
made of chemical and non-degradable waste. Once this cocktail is in your drains
septic tanks and fat traps, the bacterial life will disappear or will not
be sufficient to deal with the level of waste arriving in the tank, non-degradable
waste will build-up and solidify, creating blockages, whilst organic waste
will build up and rot, generating gases and foul odours. Expensive pump out
and pluming work will not resolve the situation, for as long as the bacterial
activity in your system is insufficient or inexistent the problems will keep
recurring.
Why
does the product need to be used constantly?
Our product range is biodegradable that is to say; it will decompose naturally,
without creating any waste, unlike synthetic chemical base alternatives. Regular
quantity of the product needs to travel through the system to enable optimum
performance at all time.
How much of your product do I need to use each year?
The average family of three produces about seven cubic meters of sewage in
about three weeks. The average quantity of product required is 2 litres per
year. Product consumption varies depending on the septic tank size in relation
to the number of people using it.
Do I need to store this product in a special place or
can it be kept with my other detergents?
Bio-Solv products are stable and do not contain any synthetic chemicals. They
can be stored with all your other household cleaning product, temperature
range 15 to 45o C, avoid very high and very low temperature. We strongly advise
that if you are using detergents not to dispose of them in any pipes or drains
leading to your septic tank and fat trap.
Can
I ask for information related to a specific application?
You can, we will provide a response to all messages left on our web site,
emails or letters we receive.
My
system is working well do I need to do anything?
Our answer is, keep using your system in the way you are. Your system is obviously
large enough to deal with level of waste you are producing. You are evidently
not using too much detergents and hot water. Check your system regularly to
avoid any potential problem. Should any problem develop apply our product
immediately to restore the natural balance in your system.
How
secure are Bio-Solv transactions?
Bio-Solv
is committed to utilising the best commercially available technology and procedures
to protect the security of your online transactions. Bio-Solv uses the recognised
internet payment method PayPal. The security of your information, transactions,
and money is the core of our business and our top priority at Bio-Solv. PayPal
automatically encrypts your confidential information in transit from your
computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption
key length of 128-bits (the highest level commercially available). Before
you even register or log in to our site, our server checks that you're using
an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches us, it resides on a server that is heavily guarded
both physically and electronically. Our servers sit behind an electronic firewall
and are not directly connected to the Internet, so your private information
is available only to authorized computers.
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